Every call to your business is a chance to market, and enhance customer understanding of your products and services, and we provide the inbound call center solutions to do just that.

Should businesses do inbound calling in-house or with a partner?

When it comes to customer call handling, many businesses lack the expertise to do it themselves. That’s why enlisting the help of an experienced partner in inbound contact center services can be hugely beneficial.

Daydreamer Outsourcing Solutions has been helping small businesses achieve first-class customer service for over 4 years. Our goal is to help our clients increase customer satisfaction ratings and compete with larger businesses. With an inbound call center partner, small and medium businesses can expand their reach and scale up.

What Inbound Services Will Best Suit Your Business Needs?

Consider Daydreamer Outsourcing Solutions, A Professional Inbound Contact Center Provider In The Philippines. We Provide A Range Of Services Tailored To Fit Your Requirement – No Matter How Unique It Is.


Daydreamer Outsourcing Solutions is committed to driving business growth and excellence through our reliable inbound call center solutions. Our experienced agents are trained in language, accent, culture, and empathy to ensure exceptional customer experiences. From retail to e-commerce, to travel, and healthcare to small businesses, our services are designed to provide fast and reliable customer care to make every call count.

Here are some reasons why you should explore our inbound solutions

Business solutions can help you get there.

Accent Training For Agents

Our agents receive extensive accent training prior to joining us. We also provide ongoing training to ensure they are up to date with your business.

Quality Assurance And Monitoring

We regularly perform quality assurance and monitoring to ensure compliance with our service level agreements.

Affordable Call Center Packages

Take advantage of our economical inbound call services. Our pricing models are tailored to the requirements of small businesses: fully managed, co-managed, and per call answered. We will handle the administrative and technical costs.

Custom-Fit Inbound Contact Center Services

Our onboarding process stands out from the rest - we recognize that each business is one-of-a-kind. By outsourcing inbound calls to us, you can ensure a swift transition and rapid implementation.

24/7 Business Operation

We provide 24/7 operations to accommodate calls from various locations and deliver effective customer service. Our strategic shifting schedule allows our agents to be available outside of your business hours, on weekends, and even on holidays. Our services include receiving orders, scheduling reservations and appointments at any time.

Up-To-Date Software & Infrastructure

Our agents utilize the cutting-edge call center technology to offer quick, high-quality, and improved service to your current and prospective customers. Our team has experience with ICBM, ViciDialer, FreshDesk, RingCentral, DialPad, 8x8, and Five9 software.

+1 (240) 558-8330

+63 917-629-7210


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